Privacy policy
Last Updated: July 20, 2026
At NOURYAÉ ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, make a purchase, or otherwise interact with us.
Our store is powered by Shopify, which enables us to provide our products and services to you. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal information:
Contact Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
Payment Information
- Payment method details
- Transaction records
- Payment confirmations
Please note that payment information is processed securely through our payment service providers. We do not store complete payment card details on our servers.
Account Information
- Username and password
- Account preferences and settings
- Security credentials
Transaction Information
- Purchase history
- Shopping cart activity
- Wishlist activity
- Returns, exchanges, and cancellations
Communications
- Customer support inquiries
- Feedback, reviews, and correspondence
Device and Technical Information
- IP address
- Browser type and version
- Device identifiers
- Network and connection information
Usage Information
- Website interactions
- Browsing behavior
- Product views and engagement with our services
How We Collect Personal Information
We may collect personal information:
- Directly from you when you create an account, place an order, subscribe to communications, or contact us.
- Automatically through cookies, pixels, analytics tools, and similar technologies when you use our website.
- From service providers who process information on our behalf.
- From business partners and other third parties where permitted by law.
How We Use Your Personal Information
We use personal information for the following purposes:
Providing and Improving Our Services
To process orders, manage accounts, arrange shipping, facilitate returns and exchanges, provide customer support, and improve your shopping experience.
Marketing and Advertising
To send promotional communications, newsletters, special offers, and personalized advertising, where permitted by law and subject to your marketing preferences.
Security and Fraud Prevention
To verify transactions, prevent fraud, protect our website and customers, and maintain the security and integrity of our services.
Customer Communications
To respond to inquiries, provide updates regarding orders, and communicate important information related to your account or purchases.
Legal Compliance
To comply with applicable laws, regulations, legal proceedings, governmental requests, and to enforce our legal rights and policies.
Disclosure of Personal Information
We may share your personal information with:
- Shopify and other service providers that assist us with website operations, payment processing, analytics, fulfillment, shipping, and customer support.
- Marketing and advertising partners for promotional activities, where permitted by applicable law.
- Professional advisors, legal authorities, or regulatory bodies when required by law.
- Affiliates or successors in connection with a merger, acquisition, reorganization, or sale of assets.
We do not sell your personal information to third parties.
Shopify's Role
Our online store is hosted by Shopify. Shopify may collect and process personal information to provide and improve its platform and services. Certain information may be shared with Shopify in accordance with Shopify's Privacy Policy.
For more information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy.
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Operate and improve our website;
- Remember user preferences;
- Analyze website traffic and performance;
- Personalize content and advertisements.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Children's Privacy
Our services are not directed toward children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Request data portability;
- Object to certain processing activities;
- Restrict processing in certain circumstances;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses approved by relevant regulatory authorities.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions regarding this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:
NOURYAÉ
Email: contact@nouryae.com
We will respond to privacy-related requests in accordance with applicable data protection laws.